FAQ - Page 2
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What to do in the event of a claim ?
FOR THE CANCELLATION GUARANTEE
1- You must first notify Tignes Réservation.
2- You must declare your claim online to Chapka Assurances within 5 days at: http://www.chapkadirect.fr/sinistre
How do I use a gift voucher ?
If you have received a gift voucher, please contact Tignes Réservation on 00.33.4.79.40.03.03 or by email reservation@tignes.net
Gift vouchers cannot be converted on our Online Sale.
How do I book additional services ?
You can add these services (ski passes, ski lessons, equipment hire, etc.) to your file by logging into your customer account.
If you have any problems, please contact Tignes Réservation on 00.33.4.79.40.03.03 or e-mail reservation@tignes.net.
Please note that these services can only be purchased up to 3 days before your arrival.