Terms of cancelation

Any modification or cancellation has to be sent to Tignes Reservation by email or by registered letter with acknowledgment of receipt.

Cancellation terms:
 More than 30 days before arrival: no penalty fee
 Between thirty and seventeen days before arrival: 50% of the total amount of the stay is payable
 Between sixteen and ten days before arrival: 75% of the total amount of the stay is due
 Less than nine days before the arrival or no-show: 100% of the total amount of the stay is due
For any cancellation please note that the booking fees and the amount of the cancellation insurance will be kept.


Contract AIG 4.091.405, option 2 BIS
We advise you to subsribe to the cancellation insurance (EU residents) at the time of your reservation, you will be covered* :

in the event of death, accident, illness of yourself or a member of your family
in the event of dismissal, obtaining a job, professional transfer or cancellation of paid leave
in the event of serious damage to the insured's vehicle
in the event of a lack of snow
in the event of natural events preventing the vacation to take place (access road cut, etc.).

If the Insured cannot leave for the following reason: if the Insured, his Spouse or a member of his Family, as well as any person usually living with the Insured, being diagnosed positive for COVID-19 before the scheduled departure date travel (on presentation of supporting documents and medical certificate).

PRICE OF THE CANCELLATION INSURANCE : 3,5% of the amount of the accommodation.

*To activate the COVID19 cancellation conditions, as well as for any adhesion to cancellation insurance, you must communicate to Tignes Reservation (at the time of booking) the name and permanent address of each participant of the vacation.